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Frequently asked Questions

Additional Questions

Can you work with unusual or small spaces?

 

Yes, we specialize in bespoke designs and can create functional, beautiful bathrooms in any space.

 

Do you offer eco-friendly bathroom options?

 

We can source and install a variety of eco-friendly and sustainable products. Let us know your preferences during the design consultation.

 

How do I get started?

 

Simply contact us to schedule a consultation, and we’ll guide you through the process from start to finish.

General Questions

  • What services do you provide?
    We offer a full design, supply, and installation service for bespoke bathroom projects.

  • What makes your company unique?
    As a family-run business, we prioritise care, respect, and cleanliness in every project. Our team of highly skilled artisans ensures exceptional quality and attention to detail.

  • Are you regulated or certified?
    Yes, we are regulated by the British Institute of KBB Installation, ensuring high standards in all our work.

  • Do you work with local suppliers?
    Whenever possible, we prioritise working with trusted local companies to support our community.

2

Design & Installation

  • Can you help with the design of my bathroom?
    Absolutely! Our experienced designers can create a bespoke design tailored to your space and needs.

  • Do you handle all aspects of the installation?
    Yes, our team includes bathroom fitters, gas engineers, plasterers, electricians, joiners, and cabinetry makers, covering every detail of your project.

  • How long does the design and installation process take?
    Timelines vary depending on the project's complexity, but we’ll provide a clear schedule during the planning phase.

3

Warranty & Quality

  • Do your products come with a warranty?
    Yes, all products come with warranties from our trusted manufacturers. Warranty lengths vary depending on the item.

  • What happens if I encounter an issue after installation?
    We’re committed to aftercare and will address any issues promptly. Contact us directly for assistance.

4

Studio & Appointments

  • Do I need to book an appointment to visit your design studio?
    Yes, our design studio is open Tuesday to Friday, 10:30 am - 3:30 pm, by appointment only.

  • Where is your design studio located?
    Widnes Cheshire - please see links to the Design Studio on the maps page. 

Get in Touch

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